How will we deliver your purchased tour?

Tours on the Questingo website contain a ready-made scenario for visiting a given town. After purchasing a specific tour, a one-time, unique code will come in your email, allowing you to add a tourism campaign in the Aribo app.

Tours have no specific start and end times - explore as you wish! You decide when to start playing with Questingo.

List of steps to join
Exciting Tour

After positive verification of your payment, you will receive a unique, one-time code of the purchased trip by e-mail to the e-mail address indicated during the trip ordering process. In this email we will also provide you with detailed instructions on how to add this campaign to your Aribo mobile application.

Did you receive the code? Wonderful - here is the list of steps to add a purchased trip:

Download App

Download and install the Aribo mobile application, available on Google Play or App Store 

LAUNCH THE APP

After installing the application, run it. A message will appear asking for permissions - allow them to use all functionalities of the application. Remember to enable Wifi/Data mobile.

Create account

Click the button at the bottom of the "Create one" screen to create a new account in the application.

App main screen

In the main panel of the application after logging in, you will be able to see future tours, campaigns in which you will or have already taken part. By clicking on the orange button in the bottom right corner and then "Add campaign" you will be able to join the new campaign. 

Add a tour

Choose a comfortable tour date, add the campaign with the unique code you received and go on a journey with Questingo! To add a purchased tour, enter its ID in place of "Code" or scan the QR code you received in the email.

Start the adventure

The campaign has been added - now by clicking on the "Play" button you can join the exciting game and explore great places with your interactive virtual guide.

Not enough information?

Full instructions for installing and adding tours are available on the Aribo website under the link: 

Expiry date

Did you receive the unique code of the purchased trip by e-mail? It is valid for 3 months from the date of purchase. You can use it exactly once during this time. After 3 months, the unused code will be deactivated (no refund).

We wish you an interesting and enjoyable journey!